Shipping Policy

Thank you for shopping with thepostura.store. This Shipping Policy outlines how we process and deliver orders for The PosturaPillow.

---

1. Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

---

2. Shipping Times

• Estimated delivery time: 5–20 business days depending on your location.

• Delivery times are estimates and may be extended during busy periods, holidays, or due to customs clearance delays.

---

3. Shipping Confirmation & Tracking

• Once your order has shipped, you will receive a confirmation email containing your tracking number.

• Tracking information may take up to 3–5 business days to become active.

---

4. Shipping Fees

• We currently offer free standard shipping on all orders.

• Any applicable taxes, duties, or customs fees are the responsibility of the customer.

---

5. Delays & Unforeseen Circumstances

While we strive to meet our delivery estimates, we are not responsible for delays caused by:

• Courier or postal service issues

• Customs inspections or clearance delays

• Natural disasters, strikes, or other events beyond our control

---

6. Incorrect Shipping Information

It is the customer’s responsibility to provide accurate shipping details. We are not responsible for orders shipped to an incorrect address provided by the customer.

---

7. Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen items. Please contact your local courier for assistance.